Honestly, the only good thing I can say about this hostel is the location. It is conveniently located close to a tram stop (within walking distance). The first night we arrived, we were told we had to stay in a different room. This turned out to be okay, because the room was slightly larger than what we booked. The second and third nights, however, we were moved to the bottom floor. The room was dirty, freezing cold, and both mornings my friend and I woke up with bug bites on our skin. The water for the shower was freezing, and we commented on this to the front desk. It was briefly fixed (and by briefly, the water was warm for 5 minutes and returned to freezing again). When we asked if we could switch rooms or at least get a discount, we were told no by the management.